Frequently Asked Questions
Everything you need to know about your next ride.
What is the weight capacity for your performance scooters?
Our professional-grade scooters are engineered to support riders up to 220 lbs (100 kg), ensuring stability and safety during high-impact stunts.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear sooner.
Do your products come with a warranty?
Yes, all Scoot frames and components are covered by a 12-month limited warranty against manufacturing defects.
Can I return a scooter if I've already used it outside?
To be eligible for a full refund, items must be returned in their original packaging and in new, unused condition within 30 days of purchase.
Do you offer international shipping?
We currently ship to over 25 countries worldwide. Shipping costs and delivery times vary based on your location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Klarna and Affirm for eligible customers.